– Our Mission –
To provide clients with the most reliable, affordable, hassle free solution to running their payroll
– About –
Too many employers don’t have the time, experience or resources to manage their payroll effectively. Because of the systems HMRC use, it can be weeks, months or even years before issues come to light and that’s where our service comes into it’s own.
At Crystal Payroll, all of our team are passionate about providing an individual, first class service to both existing and new clients, working with clients to understand their business and ensuring we provide the service our clients want.
With the introduction of Real Time reporting and Auto Enrolment, payroll is becoming more and more complex. At Crystal Payroll, we individually undertake a minimum of 3 training courses per year. We review all of our teams skills and knowledge base to ensure we are fully up to speed and most importantly, we go that extra mile when needed to make sure you get the service you need, every time.
– 2016 –
2016 was an amazing year for us and our clients. We saw our client base grow significantly, which meant we were able to help more employers freeing them to focus on other areas of their business.
In April Charlotte joined our team and quickly made her mark with the team and our clients.
In June we moved to bigger offices.
New clients joined us and tested us to the full. Of the new clients that joined us, 24 had significant issues with their payroll and auto-enrolment, going back 2 or 3 years. We worked tirelessly with these clients, HMRC and The Pensions Regulator, together with the clients Accountants and Pension Companies to make sure these clients got their payroll and pensions back on track in the quickest time possible.
The clients ranged from a large national charity with over 200 staff to a large national civil engineering company to smaller firms and employers with domestic staff or personal assistants. We are pleased to say that due to our relationship with HMRC, The Pensions Regulator and other bodies together with our teams drive, commitment and hard work, none of these clients received a fine or penalty and their payroll is back on track.